Chapter 306: Before fighting against the outside world, one must first make peace with the inside The full name of the "Eleventh Five-Year Plan" is [Outline of the Eleventh Five-Year Plan for National Economic and Social Development], which runs from 2006 to 2010. This is a plan written by the most talented people in the country. Regardless of whether Zhang Guangfeng quoted it correctly or not, just saying it out loud is very impressive. But my colleagues were a little confused. What is the “customer service evaluation system”? Later, after Zhang Guangfeng’s explanation, I realized it was such a disgusting thing! Does it mean that the quality of your service is judged by outsiders? If you act like a grandson now and behave yourself, won't you become a great-grandson in the future? "Mr. Zeng." After Zhang Guangfeng finished speaking, he asked Professor Zeng Kun: "Is there any technical barrier to this?" Zeng Kun glanced at Chen Zhuo and found that Chen Zhuo was frowning, as if he was also caught off guard by Zhang Guangfeng's proposal. However, Professor Zeng was a straightforward man with the temperament of an educated youth. He thought about it and decided not to lie. He said directly: "It's not technically difficult." It was just a matter of writing an implant program in the background. For an associate professor at the School of Computer Science at CUHK, it could be done in one night and the bugs could be tested. "only……" Professor Zeng hesitated for a moment: "Are you sure you want to add it?"
"Yes, Mr. Zeng." Zhang Guangfeng ignored the dissatisfied expressions of his customer service colleagues, and ignored Chen's expressionless frown as he thought, and gave a lot of reasons. Then everyone gradually discovered that under Zhang Guangfeng's "slander", the big boss Chen's expression relaxed a little bit. "It's over!" All the customer service staff felt panicked. Now, if you encounter some stupid and disruptive consultants, you can still quietly respond to them. Although the chat records can be saved, they generally will not be discovered. If a rating system is added, the company will know immediately if the other party gives a bad review. In the long run, this is definitely beneficial to the company. You have to know that even if the customer service replies, even if they feel good about it, it is likely to tarnish the company's image. But you will have to hold it in from now on, and your breast ducts may become blocked. Chen thought about it for a while, as if he was finally convinced by Zhang Guangfeng, and said to Zeng Kun sideways: "Professor Zeng, how about you add it and try the effect?" "OK, no problem!" Lao Zeng obeyed Chen Zhe's words 100%. After spending a few months together, Zeng Kun, no matter how dull he was, could feel that it was actually this young man named Chen who was trying to be more compatible with him. For workers who receive high salaries and are respected and have such a boss and working environment, they are probably very lucky in their previous life. Seeing that the two bosses have made the decision, whether it is full-time or part-time customer service, everyone understands that the dust has been settled. But no one resented Chen Zhe. He was a good boss. Not only did he increase the basic salary, but he also clarified a promotion mechanism. The most disgusting one is the director of the training department, Zhang Guangfeng! "Zhang Guangfeng, that bitch!" "What's the difference between this and the conspicuous bag before the holiday to remind teachers not to forget to assign homework?!"
"For the sake of their own future, they try their best to curry favor with their bosses. They are pure Zhao Gao, Qin Hui, and Li Lianying!" …… Everyone was so angry that when the meeting ended and they went to the cafeteria to eat, no one wanted to drag Zhang Guangfeng along. Chen looked through the glass window and stared at the company's customer service staff walking in groups of three or five. Yao Lan, Xiang Qing, Lv Fan, Feng Zhuolin, Huo Qiaoling... some were dancing, some were indignant, and they all seemed to be accusing Zhang Guangfeng. However, Chen's second sister Mao Xintong was also among them. She pouts her chubby face, carefully observes the words and actions of her colleagues, and strives to fulfill her duties as a 007. After reading it, I couldn't help but smile slightly, feeling that "the whole world is under my control". I even feel that there are too few people and I don’t feel any sense of accomplishment in controlling it. "Dong Dong Dong~" At this moment, there was a sudden knock on the door. Chen Zhuo restrained his slightly arrogant expression, adjusted himself a little, and said in a deep voice, "Please come in." The person knocking on the door was Teacher Xia Huilan. She came over and said that she was old and had been a full-time housewife for a long time, and her financial skills had become rusty. I made two mistakes in accounting a while ago. Although the impact is not big, I am worried that if I continue to do so, it will cause irreparable losses to the company. So she hopes that the company will formally recruit some professional, young and up-to-date financial accountants. Chen Zhuo heard this as an excuse, and Xia Huilan's real purpose was to quit her position as accountant. Although Chen Zhuo also felt that Teacher Xia was not suitable to be the company's financial officer, because her husband was the general manager of the company, if the two of them had any evil intentions, they could completely deceive him. Chen even resorted to some trickery, often asking Xia Huilan to go to Professor Zeng to sign for reimbursement, hoping that she would realize that this marital relationship would create loopholes in the company's system. "Could it be that Teacher Xia realized it?" Chen was pondering in his mind. Of course, regardless of whether this is the case or not, Chen Zhe would not agree now. In ancient times, officials had to make three refusals and three declines when resigning. If Chen Zhuo agreed outright, wouldn't it be directly revealing that he had long wanted Xia Huilan to leave the accounting position? "Teacher Xia." Chen said sincerely, "I think for accountants, age and experience are not the key. The most important thing is trust." "You and Professor Zeng are both people I trust very much, and the company is still in the development stage." Chen Zhuo discussed with Xia Huilan: "I really hope that Teacher Xia can continue to shine in the accounting position, just like before, and take care of the rear for us." To be fair, Xia Huilan was very moved after hearing Chen's words. This young boss recognized her efforts and gave her full trust. But Xia Huilan had already made up her mind. Rather than waiting until both parties felt awkward in the future, it would be better to withdraw voluntarily while they both had a good impression of each other. This way, at least she could still save face. "Mr. Chen." Xia Huilan shook her head and said, "I really feel that I am running out of energy, and modern companies have extremely high requirements for financial personnel. An old accountant like me who can only add and subtract is no longer suitable."
"And you also know about Zeng Yumin's situation." Teacher Xia smiled bitterly: "She is about to graduate from college and still can't take care of herself. I have to make time to take care of her." The reason has been linked to the mascot Zeng Yumin, and Chen Zhuo suddenly felt that there was no need to retain her any longer. Moreover, the basic process of "three pushes and three concessions" had already been completed, and he could also gain a good reputation. So, Chen Zhuo hesitated for a moment and said, "Then please ask Mr. Xia to take over temporarily. After the new year, when I find a new accounting staff, you can hand over the work." Xia Huilan naturally would not refuse this request. So, the two problems that had been bothering Chen Zhuo - customer service evaluation and financial loopholes - were solved at the same time today. As the saying goes, "to resist foreign aggression, one must first stabilize the country." Once the internal situation is stable, we will have the freedom to expand outward. ······ (There is one more chapter tonight, it may be late, but I will have a rest tomorrow, please give me a monthly ticket) (End of this chapter)